The basic principle behind queue management systems is to quantify queue demand at any given time and inform your staff in real-time.
People counting sensors placed above each checkout count the number of customers being served, the number of customers waiting to be served and measure how long they have been waiting.
This can be used to raise alerts at predetermined levels and can be combined with clever algorithms and real-time store footfall data to generate predicted queue volume.
This enables you to react to customer demand as quickly as possible, keeping the checkouts running efficiently, reducing the waiting time for your customers and improving their shopping experience.
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