Queue
Management System in Abu Dhabi, Al Ain, Dubai
Bharti Technologies Advanced Queue Management System(Qmatic)
is:
• Designed with
the end customer in mind.
• Simple and yet technologically advanced.
• Extremely easy to operate. It is designed
to help customers rather than confuse them with technical
complexity.
• Works with both types of counters –
those having a PC, and those not having a PC.
It is specially designed
to bring about order, efficiency and comfort in places
such as banks, stations, public utility offices, health
care and other places where people have to wait in
line to get a service.
It reduces real & apparent waiting time, speeds
up service delivery, improves service quality &
increases customer satisfaction.
Standard Management Queue System
This standard queue management
system is installed for the bank and there are a few
functions for this system. The functions within this
system include propriety service and configure different
counters to serve different services. The propriety
service is a service that is configured to be served
by the counter staff first. When the customers selected
this service, the counter that is set to serve this
service will be toggled to this service automatically
and when this staff presses the ‘NEXTQ’
button on the keypad, propriety service queue number
will be called first. This function is used for the
VIP customers or services that required special attention.
Hospital Queue Management System
This queue management system with appointment time is implemented in the hospital and has been running with great reliability and efficiency. It is specially design for hospital, to cater for the appointment time for the patient and walk in patients. In this system, it also allowed specified doctor room to be allocated as well.
Immigration Passport/Document Collection Queue Management System
The immigration passport and document queue management system is design for the collection function that is required by the immigration department. This system can also be used for other industries or companies that required collection of documents at a later date. The unique function of this system is the traceability of the document using the old queue number and the linkage of the queue number to other department simultaneously.
